Latest Press Releases

Coronavirus

Mands
24 March 2020

The health and safety of our visitors is our number one priority. We are adhering to government restrictions regarding coronavirus and no events will take place as planned at the M&S Bank Arena during the period by which the government’s existing measures are in force.

We await further government guidance and are working closely with our event organisers and promoters so we would ask for your patience while we work through this challenging situation.

We will provide further information as soon as we have any updates.  Ticket holders for events that are postponed or cancelled will be contacted directly.  

Please note that from Tuesday 24 March until further notice, our ticketing telephone line will be temporarily closed to ensure the safety and wellbeing of our staff at this time  You will still be able to contact our team via email at customerservice@ticketquarter.co.uk

 

Events which have been postponed or cancelled so far:  

David Gray (20 March) - 19 March 2021

Disney on Ice Magical Ice Festival (26 - 29 March) - Cancelled

Sweet Caroline - (4 April) - Cancelled

The Who (6 April) - 8 March 2021 

Rick Astley (10 April) - 22 October

Craig David (21 April) - 11 April 2021

Paul Heaton and Jacqui Abbott (25 April) - 24 October 2020

England Boxing National Junior Championships (28 - 29 March) - New date TBC 

2020 Gymnastics British Championships (16 - 19 April) - Cancelled 

Peter Kay's Dance for Life  (8 - 9 May) - Postponed

The Night Sky Show (9 May) - 28 May 2021

Dua Lipa (29 May) - 6 January 2021

Ultra 90s Dance Anthems Live (26 September) - Postponed

The Thunder Girls (27 - 31 October) - Postponed.

Les Musicals -  New date - 3 May 2021

 

For further information please see our FAQs

Also available here:

Are your events still going ahead?

We are adhering to government restrictions regarding coronavirus and no events will take place as planned at the M&S Bank Arena during the period by which the government’s existing measures are in force.

Please visit our website for further information, or if you are a ticket buyer please check your emails.

Unless there has been an announcement on our website stating otherwise and direct communications to ticket buyers, events due to take place on future dates will currently be going ahead as planned.

 

What happens if an event is cancelled because of coronavirus?

If an event is cancelled because of coronavirus, advice about refunds will be available from your original point of purchase. If you have bought directly from us via Ticket Quarter, you will be entitled to a refund. All our ticket buyers will be contacted by email regarding event cancellations.

 

What does it mean if the event I am due to attend hasn’t been cancelled or postponed?

If you are a ticket holder for a future event which hasn’t yet been cancelled or postponed, we will keep you updated as to the status of your event as soon as possible. 

We await further government guidance and are working closely with our event organisers and promoters so we would ask for your patience while we work through this challenging situation.

 

What happens if an event is postponed because of coronavirus?

If an event is postponed because of coronavirus, advice will be available from your original point of purchase. If you bought directly from us via Ticket Quarter, your ticket will be valid for the new date announced and you will also be entitled to a full refund if you cannot make the alternative date. All our ticket buyers will be contacted by email regarding event postponement.

 

I no longer wish to attend an event due to coronavirus, am I eligible for a ticket refund?

Once tickets have been purchased they are non-refundable unless the event is cancelled or postponed.  There is a possibility that the event you are due to attend may be cancelled following the latest UK government restrictions.  We will provide further information as soon as we have any updates.  Ticket holders for events that are postponed or cancelled will be contacted directly.