Accessibility

ACCESSIBLE ENTERTAINMENT

Great entertainment should be available to all, which is why the M&S Bank Arena is accessible for all customers, if you are in need of assistance on the night please ask one of our friendly stewards.

The M&S Bank Arena Liverpool has been designed with accessibility in mind, with designated drop-off points and accessible seating spaces, as well as wide corridors and doors.

As an organisation we are committed to providing experiences that are accessible to everyone. We are proud to work with AccessAble to highlight the accessibility and usability of our venues, making sure that every visit to our campus is an enjoyable one.

Accessibility is about more than just physical facilities, it’s our culture and attitude that sets us apart. As an organisation, we are aligned with the “Attitude is Everything’ Charter of Best Practice and currently hold Silver status. We are committed to continually improve our venues in order to achieve the Gold Level.

Getting to the venue

It’s easy to get to Liverpool. Excellent road and rail links from North Wales, Cheshire, Manchester, Lancashire and Cumbria will bring you within minutes’ walk or drive from the M&S Bank Arena Liverpool’s main entrance.

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Accessibility within the venue

Within the venue, we have a select of accessible seating, toilets as well as locations for motorised scooters, changing place toilets and more.

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Accessible Tickets

Great events should be available to all, which is why the M&S Bank Arena is accessible for all customers, if you are in need of assistance on the night please ask one of our friendly stewards.

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AccessAble Guide

Our campus has been surveyed by AccessAble, and a detailed access report is available for organisers and visitors to review to help them decide if our venues will be suitable for their needs.

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Accessible Liverpool City Guide

Whether you're a seasoned traveler with accessibility needs or a curious newcomer, take a look at our destination accessibility guide and discover a city ready to welcome everyone.

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Toilets for Everybody

We are committed to providing high quality, clean facilities where everyone can feel safe and respected. That's why we have partnered with LCR Pride Foundation to implement a Toilets for Everybody scheme across our campus.

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Babycare and Breastfeeding

As a venue we welcome babies to be breastfed in any area of these premises and aim to provide a comfortable and safe environment for this to take place.

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Our Accessibility Strategy

We are continually working behind the scenes to increase the accessibility and usability of our venues, making sure that every visit to our campus is an enjoyable one.

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