CUSTOMER SERVICE

HERE TO HELP

We want our customers to love every minute of their M&S Bank Arena Liverpool experience, from booking right through to the final moments of their chosen performance. Whether you have a question ahead of the event, or you left something behind at the show, we’re here to help.

Box Office

For all of your ticketing enquiries and to find out more about our Box Office, visit this page.

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Our FAQs

Got a question about the M&S Bank Arena Liverpool? You’ll find the answers to many FAQs about the M&S Bank Arena, The Auditorium Liverpool and Space by M&S Bank Arena.

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Customer Feedback

M&S Bank Arena strives to offer world-class service and listening to feedback from our customers is what continues to make M&S Bank Arena so special.

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Accessibility

M&S Bank Arena Liverpool has been designed with accessibility in mind, with designated drop-off points and accessible seating spaces, as well as wide corridors and doors.

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Lost Property

Forgot something in all the excitement? Why not let our team try to help you find it…

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Competitions

See what amazing competitions we are running - win tickets, money can't buy experiences and much more!

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