Book with Confidence

CONFIDENCE IN BOOKING WITH US

Refunds on tickets for cancelled or rescheduled events

We want our customers to have confidence in booking tickets to attend events at the M&S Bank Arena.

For events that need to reschedule, all tickets will be automatically transferred to the new date; with refunds available for any customers who cannot make the rescheduled date.

We would encourage you to book all tickets via our website, through Ticket Quarter, to receive all the latest communications regarding event information and to ensure we can manage any required refunds. You can also sign up to our newsletter via the homepage for all the latest event announcements and priority bookings.

For more information about attending an event at the M&S Bank Arena, please view our FAQs here

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Meet Our Family

M&S Bank Arena Liverpool, along with sister venue Convention Centre Liverpool and Exhibition Centre Liverpool, is a proud part of the ACC Liverpool family. The only purpose-built interconnected arena, convention centre and exhibition centre in Europe.

TicketQuarter is a full service ticketing agency set up by the team at M&S Bank Arena, offering a complete end-to-end ticketing service for the entire events industry.

The addition of Exhibition Centre Liverpool to existing venues M&S Bank Arena and Convention Centre Liverpool makes The ACC Liverpool Group family the only purpose-built, interconnected arena, convention centre and exhibition centre in Europe.